2025 California Lemon Law Update: Vehicles over six years from the date of purchase are no longer eligible for Lemon Law claims or compensation.
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Consumer Protection Agencies That Can Assist with Vehicle Issues

BY PREMIER LEGAL CENTER, APC May 7, 2024

Buying or leasing a vehicle should bring peace of mind, not problems. Yet many consumers find themselves stuck with defective vehicles, leading to repeated repairs, safety concerns, and financial stress. That’s where consumer protection laws and agencies come into play. Understanding where to turn can make a big difference in resolving car issues quickly and effectively.

Support Through Consumer Protection and Legal Guidance

We understand how frustrating it is to deal with a vehicle that doesn’t work as promised. That’s why we focus on helping clients resolve auto-related legal issues, including manufacturer defects. When dealing with problems related to your car, our knowledgeable Los Angeles lemon law attorney can help you determine your rights, options, and next steps. Legal support paired with the right involvement of the consumer protection agency can often lead to quicker resolutions.

Trusted Legal Representation for Lemon Law Cases

Steven Lance Marchbanks provides legal services tailored to individuals dealing with faulty vehicles under the protection of California’s Lemon Law. We work directly with clients who’ve experienced multiple failed repair attempts or extended service time, ensuring their rights are upheld. Our goal is to protect consumers and hold manufacturers accountable.

Agencies That Can Help and How We Work With Them

At Premier Legal Center, APC, we take every step possible to assist our clients, often coordinating efforts with well-established agencies to help resolve disputes. Our legal team often recommends and engages with the following consumer protection resources to ensure no voice goes unheard:

  • California Department of Consumer Affairs (DCA)
    This agency offers consumer education and oversees automotive repair shops through its Bureau of Automotive Repair (BAR). If you feel a repair shop has not performed adequate work or has misled you, filing a complaint with BAR can trigger an investigation.
  • National Highway Traffic Safety Administration (NHTSA)
    If your vehicle has a defect that may affect safety, this federal agency can help. You can report vehicle safety problems, and the NHTSA may initiate recalls based on consumer reports.
  • Better Business Bureau Auto Line
    We guide our clients in using this service as a possible path before entering legal proceedings. It offers arbitration for manufacturer disputes, often resolving warranty coverage or persistent mechanical problems.
  • California Attorney General’s Office
    In certain cases, our firm may recommend filing a complaint with the AG’s office, especially when deceptive practices or fraud may be involved.

Why Legal Help Matters

Vehicles are significant investments. When your car becomes a source of ongoing problems, it’s more than an inconvenience—it’s a financial and personal burden. Our role is to protect your rights under the California Lemon Law. While these consumer protection agencies offer support, these organizations don’t represent individuals. That’s where our legal team comes in, bridging the gap between public resources and real results.

At Premier Legal Center, APC, we review each case closely. If your car qualifies as a lemon under state law, we work to get you a refund, a replacement, or compensation for your troubles. Our firm has built its reputation on protecting consumers from being taken advantage of by major auto manufacturers and dealers.

Take Action Today

If you’re struggling with ongoing vehicle issues, don’t wait to seek professional help. Understanding your rights as a consumer is the first step toward resolving your vehicle problems. Working with experienced professionals like a Los Angeles lemon law attorney can make all the difference. Schedule a free consultation today at (877) 441-4441 to discuss your case. Let us help you reclaim your peace of mind.

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